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title: "Data that Drives: Landing Page_10.29.26"
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# Data that Drives: Turning Feedback into Actionable Data

# Thursday, October 29, 12:30 – 1:30 pm, Virtual

Great missions require great data. But how do you know whether the data you’re collecting truly reflects the experiences of the people at the heart of your work? How can we ask the right questions, hear what our communities are telling us, and use that information to guide our decisions?

With funding and community needs shifting, nonprofits are making important decisions about programs, services, and resources. It is easier to make decisions the community can understand when we take into consideration what their communities value and need.

Join Thrive for a conversation facilitated by Listen4Good exploring what meaningful community feedback can look like, and the many ways organizations can use this information for good. Through practical insights and real-world examples, we’ll look at how feedback can surface what matters most to the people we serve, ensure we are serving our community equitably, and help us share the story of our work and accomplishments with the community and funders. Whether you already have a feedback process or are figuring out where to begin, this session will offer ideas you can take back to your organization.

What We’ll Explore

- What a strong community feedback loop looks like and practices that can make feedback more meaningful and useful.
- How organizations with different programs and services are using community feedback to strengthen their programs and increase their impact.
- How to recognize what’s working in your organization's current feedback practices and where there may be opportunities to strengthen them.

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## SPeaker

**Heidi Elneil**

Heidi Elneil is the Senior Coordinator of Partner Services at Listen4Good and, in that role, is the first thought partner that nonprofits have in assessing and strengthening their feedback processes. Before coming to Listen4Good she was the "youth person" for organizations around California - helping develop youth programming and leadership opportunities. She spent years focusing on strengths-based leadership and organizational development and is a certified LEGO Serious Play facilitator.

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## **About Listen4Good**

Listen4Good builds nonprofits' skills to gather and use feedback from the people they serve — turning it into insights for program improvement, fundraising, strategic planning, and equity work. Participating organizations get 1:1 coaching, group learning, and a web application with tools and best practices for building strong feedback loops. Since 2016, Listen4Good has supported over 1,250 organizations through its 18-month capacity-building program.

 

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